About our audio downloads
fast. Click a button, fill out a short
form and a page pops up with a link. Hit
the link and a file downloads
to your computer. Done. There is no
shipping delay much less a shipping
charge. The sound quality is excellent
and the downloads are vastly cheaper
than physical cds - between 35 and 50%
less - and free shipping.
Advantages of Audio
* Instant access - no waiting
* Listen on your computer, iPod or any
portable media MP3 player
* Burn your own audio CDs
* Between 35 and 50% cheaper than
* No shipping charges
* No import duties or delays
After you purchase the download product,
you will be sent an email that will
guide you directly to a download page.
There you will download what's called a
Zip file. When the "File Download"
screen appears, select "Save" and save
the file to a place on your computer
that you will remember. All of the media
files are grouped together in one Zip
file for easy data transfer. Your email
receipt will also have the download link
in case you need to download it again.
Next, click on the downloaded file and
it will usually extract automatically.
The file contains MP3 audio files along
with pdf files of instructions, cover
artwork and handouts from Enneagram
courses. All of these can be easily
opened and printed out.
To extract the files using Windows
Vista, right-click on the zip file and
select "extract all files." To extract
the files using Windows XP, right-click
on the zip file, select "open with" then
select "compressed (zip) files." Now,
select "extract all files" in the blue
menu area to the left. This will launch
the Windows extraction wizard. Be sure
you select a location that you can
remember as the destination for the
extracted (unzipped) files.
Step 3) Play,
Use and Enjoy:
You can now play the files on your
computer, burn audio CDs, or sync the
files to a compatible portable device.
Also included are Adobe Acrobat (PDF)
files of the cover art. You almost
certainly have Adobe Acrobat Reader in
your computer. 99% of all computers do
but if yours does not simply click on
the logo below.
MP3 is the industry-standard format for
digitally storing music and other audio.
The MP3 format was designed specifically
for music. It features a compression
algorithm that greatly shrinks a file's
size with virtually no audible change to
MP3 files will transfer to any portable
device and will play on any device or
computer. We recommend that you download
iTunes either for a Mac or your PC.
iTunes will enable you to play files on
your computer as well as transfer the
files to your iPod.
You can also
burn your own CDs, a capacity built into
many newer computers as well as made
easy through inexpensive CD burners.
Since each person's system is different
we can't recommend the one right way to
configure your system for doing this.
You might have to consult the nearest
files are DRM Free which means they have
no copy protection. You can copy your
MP3 files to any digital device you own.
In an ideal world it would be nice if
you use them only for your individual
benefit and, if you like them, recommend
our products to others. We realize this
is unrealistic but we are trying to make
a living and these products represent
years of effort and expense.
We are much
stricter about anyone who publishes,
transmits, re-broadcasts, or sells our
programs without permission. Any of
these constitute outright copyright
infringement and prompt us to follow
How big are the MP3 files? How big
is the total download?
CDs average: 150 MB
Our CD sets
MP4 files average: 1.2GB
Can I download over a
We highly recommend that you don't try.
A typical CD would take several days to
download over a dial-up connection so we
strongly advise that you seek out a
coffee shop or public space with a WiFi
How long do I have to
download my purchase?
Three days from the time of purchase.
How do I
transfer MP3 files from my computer
to my iPod or similar device?
In general, with iPods you can use the
iTunes software. With other devices, you
can attach the device to the USB port on
your computer and treat it as another
hard drive to copy files to it.
For obvious reasons we cannot accept
returns of downloaded purchases. If
you're not sure about your purchase,
please consider ordering a physical CD
More about the download
You add the
download product to your shopping cart
and go through the checkout process just
like you would normally. In addition to
an email receipt, you will also receive
an email with your download information
and links to download your digital audio
click on the link, a blank page will be
opened in your browser and the download
will start automatically.
You have 3
download attempts authorized with your
order so that if your download gets
interrupted for some reason you can try
I get an error telling me
my download has expired but I have
only tried to download one time.
There is a known problem with
Internet Explorer 7 where the default
settings will allow for only one
download attempt. The way around this is
to change your internet settings in IE7
or set a different browser such as
FireFox as your default browser.
To change the settings:
Internet Options > Security >
Custom Level > Downloads >
Automatic prompting for downloads to:
continue to have trouble or you are not
using IE7 and you have this problem,
email us as soon as possible and we will
gladly reissue the download to you.
How can I get help if I
have trouble with my download?
The easiest way to get help
with your order is to simply reply to
the email that contains your download
information. You may also contact us
from the contact link on this website.
We will get back to you as soon as
Email us at