custservice.html

Customer Service

Our staff is eager to help you with your customer service needs. We are in our offices from 8:00 am to 4:30 pm week days, pacific time. There are some people around outside these hours and on week-ends frequently, but not regularly scheduled. Our phone lines have answering machines to record your calls outside regular staffed hours so you can call any time.

      You can reach us by Voice at: (503) 228-4972 or 1-800-937-7771
                                     by Fax at:   (503) 223-9117
                                     by Email at: metabooks@metamodels.com

or by Mail at:Changeworks/M.A.P.S.

PO Box 10616
Portland, OR 97296-0616

Through customer service we can:

have a catalog sent to you or others
change you address, remove your address or mark your address so it is not shared with other companies wanting to deliver offers to you
check on an order
resolve a problem with an order
check on price and availability of items
give your comments or suggestions to improve our service to you.

This month we are
installing a new shopping cart to ease your ordering experience of our physical products.
In the meantime, our audio and video titles are available as instant (very inexpensive) downloads.

To order
physical products
call:
1-503-223-9117

To Order Now

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