custservice.html

Customer Service

Our staff is eager to help you with your customer service needs. We are in our offices from 8:00 am to 4:30 pm week days, pacific time. There are some people around outside these hours and on week-ends frequently, but not regularly scheduled. Our phone lines have answering machines to record your calls outside regular staffed hours so you can call any time.

You can reach us by Voice at: (503) 228-4972

by Fax at: (503) 223-9117
by Email at: the changeworks@metamodels.com

or by Mail at: Changeworks/M.A.P.S.

PO Box 10616
Portland, OR 97296-0616

Through customer service we can help you:

have a catalog sent to you or others
change you address, remove your address or mark your address so it is not shared with other companies wanting to deliver offers to you
check on an order
resolve a problem with an order
check on price and availability of items
give your comments or suggestions to improve our service to you.

To increase the attractiveness of ordering our products via the Internet we will be constantly improving our site, offering and new products. Please bookmark this site and visit often, or if you prefer, register your email here and we will notify you of changes, specials and announcements as they happen.